No ATM Or Net Banking- Bank Withdrawal Only Option For Yes Bank Customers

Panicked Yes Bank customers were seen queuing up at the bank's ATMs at various locations, but to no avail as most of the money-dispensing machines have no cash, after the Reserve Bank placed the crisis-hit lender under a moratorium.

No ATM Or Net Banking- Bank Withdrawal Only Option For Yes Bank Customers
Yes Bank

Panicked Yes Bank customers were seen queuing up at the bank's ATMs at various locations, but to no avail as most of the money-dispensing machines have no cash, after the Reserve Bank placed the crisis-hit lender under a moratorium.

However, many a customers said they were able to withdraw the stipulated amount of Rs 50,000 through cheques at Yes Bank branches.

Customers are also facing trouble because net banking services are not working and some even complained that their credit cards are also not working.

As the Reserve Bank has superseded the board of the private sector lender on a precarious financial condition and has appointed a former SBI executive as its administrator, customers cannot withdraw more than Rs 50,000 under the moratorium period till April 3, 2020.

Several customers at a bank branch in central Delhi said they faced no problem while withdrawing the sum of Rs 50,000 through cheques.

"Internet banking is not working, even the credit card has stopped working; however, I withdrew my amount through cheque," said Lalit Kumar, a Yes Bank customer of its Gole Market branch here.

At an ATM in Ghaziabad, Yes Bank customers queued up to withdraw money, but to no avail as there was no cash.

Most of the Automated Teller Machines (ATMs) wore a deserted look due to non-availability of cash.

A Delhi-based customer said he was able to withdraw limited cash of about Rs 3,000-4000 only from an ATM machines, adding the cheque withdrawal helped him take out the remaining amount under the moratorium restriction.

However, a display at the Post Office situated at Parliament Street read: "No Yes Bank cheques will be cleared until further orders from the RBI."

Besides, people also complained that Yes Bank facilitated meal cards are not working.

Payment facilitator for small businesses Instamojo's CEO & Co-founder Sampad Swain said the company will be temporarily withholding payouts to merchants having Yes bank accounts until further clarity on the situation.